dClutter Support

How does dClutter work?

dClutter scans your iPhone's photo library entirely on-device to find duplicate photos, large videos, screenshots, and blurry shots. Everything happens locally on your device - we never upload your photos to any server.

Is my data safe?

Absolutely. dClutter processes everything on your device. We don't collect, store, or transmit any of your photos or personal data. See our Privacy Policy for full details.

Why do I need to grant photo library access?

dClutter needs read and write access to your photo library to scan for duplicates and delete photos you choose to remove. Without this permission, the app cannot function.

Can I recover deleted photos?

Yes! When you delete photos through dClutter, they go to your iPhone's "Recently Deleted" album where they remain for 30 days. You can recover them from there at any time.

How accurate is duplicate detection?

dClutter uses perceptual hashing (dHash) to detect visually similar images, even if they've been slightly edited or resized. The algorithm groups photos with high similarity so you can review and decide which to keep.

Does dClutter work offline?

Yes! Since all processing happens on your device, dClutter works completely offline. No internet connection is required.

How do I cancel my subscription?

You can cancel your subscription at any time through your iPhone's Settings:

• Open Settings app
• Tap your name at the top
• Tap "Subscriptions"
• Select dClutter
• Tap "Cancel Subscription"

What happens if I cancel my subscription?

If you cancel, you'll retain access to premium features until the end of your current billing period. After that, the app will revert to free tier limitations.